4196165 new

Hey everyone,

I’ve spent the last few months researching retail technology companies for a large digital transformation project in our retail chain (about 80 stores and a growing e-commerce channel). The goal was clear — improve our inventory accuracy, reduce checkout time, and connect all data streams into one ecosystem.

After comparing several vendors — including EPAM, SoftServe, and Globant — I ended up choosing Zoolatech as our main retail software development company https://zoolatech.com/industries/retail.html.

Here’s why:

Real Retail Experience: Zoolatech already had successful partnerships with major U.S. retailers like Macy’s and Nordstrom, which gave them a strong understanding of real-world store operations and omnichannel workflows.

Data-Driven Results: Within 6 months of implementation, our average checkout speed improved by 35%, inventory errors dropped by 21%, and online order processing time decreased by 28%.

Cost and Flexibility: Their nearshore model (U.S. + Eastern Europe) reduced our total development costs by around 25%, while still maintaining excellent quality and communication.

Agile and Transparent: Weekly sprints, clear KPIs, and the ability to adjust priorities mid-project — something that larger vendors often struggle with.

The collaboration felt like a real partnership rather than a standard outsourcing engagement. Their proactive suggestions — especially around integrating predictive analytics for demand forecasting — really made a difference.

Now I’m curious:

Which retail technology companies have you worked with and what was your experience?

What KPIs do you usually track to measure the success of your retail tech investments?

Do you prefer outsourcing full development or building an internal hybrid team with external specialists?

Would love to hear how others approach selecting the right tech partner in the retail space.